Quality Improvement
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Quality Management for Community Health Centers by Jay Hughes, MD (An in-depth and outstanding review of quality improvement tactics)
Example of a Health Center Quality Improvement Program
Example of a Health Center Patient Perception Report Card Questionnaire (aka, patient satisfaction report card)
Tips for Designing a Quality Improvement Plan by HRSA Leveraging Resources in Designing a Quality Improvement Plan by HRSA Healthy People 2030 Website (click image to link)
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Sample Size Determination by Raosoft
Research Randomizer (getting sets of random numbers for clinical audits) Garden of Quality (The big picture for a health center's QI efforts)
Quality Management & Improvement Pearls compiled by Dr. Clark Institute for Healthcare Improvement (IHI) (A resource-laden organization devoted to 'Driving Health Care Forward through Insights and Innovations') - (great white papers on a myriad of topics focused on this drive)
Engaging Physicians in Shared Quality Agenda (IHI white paper on how to energize and maintain physician buy-in in an organization's QI efforts.)
IHI Framework for Improving Joy in Work (IHI white paper describing a roadmap for increasing joy in work - an antidote for 'burn-out')
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Process Improvement
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Patient Centered Medical Home Conceptualization (Compiled by W. Clark, MD)
Mapping Patient Flow at a Typical Health Center Huddling and Debriefing Routine (In the hustle and flow of a busy practice, we must make the KASE (Knowledge, Adaptability, Situational Sensitivity, Engagement) for Teamwork.)
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Failure Mode & Effect Analysis FMEA (IHI)
Balance Scorecard Topics (Compiled by W. Clark, MD)
Flight of Geese Lessons on Teamwork
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